Refund and Exchange Policy
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Refunds: White Tiger Qigong will only provide refunds for events under the following circumstances: a. If White Tiger Qigong cancels the event. b. If White Tiger Qigong changes the venue to a different city.
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Credit Transfer: Registrants have the option to request a credit transfer for any event they have paid for but not yet attended. The transferred credit can be used towards any digital goods or future events sold by White Tiger Qigong. To be eligible for credit transfer, the request must be submitted by email at least 60 days before the start of the event.
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Refunds under Extreme Circumstances: In exceptional cases, where extreme circumstances prevent attendance, registrants can submit a request for a refund before the training starts. These requests will be considered for possible approval on a case-by-case basis. In such cases, it may be possible to roll over the funds into future training.
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Cancellation and Admin Fee: All course transfers and cancellations will incur a cancellation and admin fee: a. Mini-courses: A $50 cancellation and admin fee will be charged. b. Teacher Training Courses: A $100 cancellation and admin fee will be charged.
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Travel Restrictions and COVID-19: In cases of travel restrictions or other circumstances related to COVID-19, White Tiger Qigong will offer the option to roll the credit into future training.
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NO REFUNDS FOR CHANGE OF HEART: Please note that White Tiger Qigong does not provide refunds for change of heart or spur of moment based decisions. We recommend carefully considering your purchase before committing.
- Cancellation Consequences: If you decide to cancel a payment plan, please note that you will permanently lose access to the existing product and any money already paid.
Online Courses and eBook Refunds:
- There are no refunds for online courses and eBooks as they are digital goods. Unless it is stated on the course page.
- Exception for Mistakes: If you have made a mistake in your purchase, you must submit an email within 30 minutes of the purchase for a refund to be considered.
QI DAO LTD is a Hong Kong company d/b/a WHITE TIGER QIGONG
SUITE C, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG